Contact Us

Use the verified contact details below for help with shopping, payment, shipping, exchanges, returns, or an existing Goose Creek order.

Customer Service Information

Brand: Goose Creek
Email: Support@Goscrsskcandle.shop
Phone: (307) 334-7253
Address: 880 N 00ew, Lagrange, IN 46761, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM, Eastern Time (America/New_York).

Before Contacting Us

For faster order assistance, include the order number, checkout email, and a concise description. For damaged, defective, incorrect, or incomplete deliveries, photographs may help the review, but contacting us is the first step.

Returns and Cancellations

Request cancellation before shipment or start a return by email. Eligible returns are accepted within 30 days after delivery, exchanges are available, and we provide a free prepaid return label. Wait for instructions before sending a parcel.

Response Times

Messages outside service hours are reviewed on the next business day. High volume or holidays may extend response time. Never email complete payment-card numbers or passwords.